Contextual differences in the student evaluation of teaching (SET) in Mexico: comparing education face to face and online classes between different faculties

The factors that influence SET have been extensively addressed, but not the differences that these factors may have either by different modalities (online and face-to-face) or by the faculty in which the class is taught (business, engineering or law). The present study develops logit models sectioned by year (2018 to 2022) and by faculty to analyse the students' teaching evaluations at a private university in western Mexico with a sample of 7967 observations. The results show significant differences in the face-to-face and online modalities, with some similarities and different results among the faculties in the study. The findings provide guidelines to establish institutional policies that support the management of higher education institutions in the framework of the new normality under the online and face-to-face education scheme.