Access to general practice appointments and sustainable change: a focused ethnographic case study

Persistent tinkering is a necessary and reasonable response to the challenges of access in general practice. In part this is because the problem is framed as one of managing demand. An alternative approach might investigate what patients want or need and consider how best this could be delivered.

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Publication Details

Journal
British Journal of General Practice
Published
2025-09-02
DOI
https://doi.org/10.3399/bjgp.2025.0140
Primary Topic
Healthcare Systems and Technology
Type
article
Field-Weighted Citation Impact
0.00

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article

Access to general practice appointments and sustainable change: a focused ethnographic case study

Catherine J. Pope, Toto Gronlund, Helen Atherton, Abi Eccles et al.
British Journal of General Practice
Healthcare Systems and Technology
article

Access to general practice appointments and sustainable change: a focused ethnographic case study

Catherine J. Pope, Toto Gronlund, Helen Atherton, Abi Eccles, Carol Bryce, Annelieke Driessen
article en

Abstract

Persistent tinkering is a necessary and reasonable response to the challenges of access in general practice. In part this is because the problem is framed as one of managing demand. An alternative approach might investigate what patients want or need and consider how best this could be delivered.

British Journal of General PracticeVol. 76(764)
University of Warwick (GB), University of Oxford (GB), Nuffield Health (GB), NIHR Southampton Biomedical Research Centre (GB), University of Southampton (GB), University of Amsterdam (NL)
Health and Care Research Wales, National Institute for Health and Care Research, Department of Health and Social Care, University of Warwick, University of Oxford, Health and Social Care Delivery Research
Openalex Percentile: Top 73%
Healthcare Systems and Technology
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