The Influence of Digital Marketing and Ease of Transaction on Rerepurchase Intention on Shopee E-Commerce (A Case Study Conducted on Unram Students)

This study aims to analyze the influence of Digital Marketing and Ease of Transaction on ReRepurchase Intention on the Shopee E-Commerce platform, with a case study focused on students of the University of Mataram (UNRAM). The population in this study includes all UNRAM students, while the sample used consists of 100 respondents who have made purchases on Shopee. This study is included in the associative research type. Data were analyzed using the SPSS application version 2.6 for Windows by applying several statistical tests, including validity tests, reliability tests, classical assumption tests, F tests, significance tests (t tests), coefficient of determination tests (R²), and multiple linear regression analysis. The results of the study indicate that both variables, namely Digital Marketing and Ease of Transaction, partially have a significant effect on ReRepurchase Intention. Based on these findings, it is recommended that Shopee continue to improve its digital marketing strategy and simplify the transaction process to increase user convenience and satisfaction, which ultimately can encourage consumer intentions to make repeat purchases.

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Publication Details

Journal
East Asian Journal of Multidisciplinary Research
Published
2025-08-18
DOI
https://doi.org/10.55927/eajmr.v4i8.332
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
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article

The Influence of Digital Marketing and Ease of Transaction on Rerepurchase Intention on Shopee E-Commerce (A Case Study Conducted on Unram Students)

Elfira Febriani, Lalu Adi Permadi, Handry Sudiartha Athar
East Asian Journal of Multidisciplinary Research
Technology Adoption and User Behaviour
article

The Influence of Digital Marketing and Ease of Transaction on Rerepurchase Intention on Shopee E-Commerce (A Case Study Conducted on Unram Students)

Elfira Febriani, Lalu Adi Permadi, Handry Sudiartha Athar
article en

Abstract

This study aims to analyze the influence of Digital Marketing and Ease of Transaction on ReRepurchase Intention on the Shopee E-Commerce platform, with a case study focused on students of the University of Mataram (UNRAM). The population in this study includes all UNRAM students, while the sample used consists of 100 respondents who have made purchases on Shopee. This study is included in the associative research type. Data were analyzed using the SPSS application version 2.6 for Windows by applying several statistical tests, including validity tests, reliability tests, classical assumption tests, F tests, significance tests (t tests), coefficient of determination tests (R²), and multiple linear regression analysis. The results of the study indicate that both variables, namely Digital Marketing and Ease of Transaction, partially have a significant effect on ReRepurchase Intention. Based on these findings, it is recommended that Shopee continue to improve its digital marketing strategy and simplify the transaction process to increase user convenience and satisfaction, which ultimately can encourage consumer intentions to make repeat purchases.

East Asian Journal of Multidisciplinary ResearchVol. 4(8)
University of Mataram (ID)
Openalex Percentile: Top 77%
Technology Adoption and User Behaviour
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