Chatbot Integrated with Gen AI

Conversational AI systems powered by Large Language Models (LLMs) have improved natural human–computer interaction but remain limited by static training data and frequent inaccuracies. To address these challenges, this project implements a Retrieval-Augmented Generation (RAG) chatbot that grounds responses in user-uploaded documents. The system uses a modular full-stack architecture with a React frontend, Node.js/Express backend, and a Python microservice for document processing, embedding generation, and semantic retrieval through FAISS. A commercial LLM (Cohere) generates responses only after relevant context is retrieved, ensuring privacy since raw documents are never exposed for training. Testing confirmed that the chatbot delivers domain-specific, reliable answers while minimizing hallucinations and safeguarding sensitive data. The prototype establishes a scalable and secure framework for enterprise and educational use. Future work includes expanding to multimodal data, federated learning, and integration with knowledge graphs for greater adaptability and transparency

Authors

Publication Details

Journal
International Journal for Research in Applied Science and Engineering Technology
Published
2025-08-31
DOI
https://doi.org/10.22214/ijraset.2025.73946
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Chatbot Integrated with Gen AI

Battu Nagasahithi
International Journal for Research in Applied Science and Engineering Technology
AI in Service Interactions
article

Chatbot Integrated with Gen AI

Battu Nagasahithi
article en

Abstract

Conversational AI systems powered by Large Language Models (LLMs) have improved natural human–computer interaction but remain limited by static training data and frequent inaccuracies. To address these challenges, this project implements a Retrieval-Augmented Generation (RAG) chatbot that grounds responses in user-uploaded documents. The system uses a modular full-stack architecture with a React frontend, Node.js/Express backend, and a Python microservice for document processing, embedding generation, and semantic retrieval through FAISS. A commercial LLM (Cohere) generates responses only after relevant context is retrieved, ensuring privacy since raw documents are never exposed for training. Testing confirmed that the chatbot delivers domain-specific, reliable answers while minimizing hallucinations and safeguarding sensitive data. The prototype establishes a scalable and secure framework for enterprise and educational use. Future work includes expanding to multimodal data, federated learning, and integration with knowledge graphs for greater adaptability and transparency

International Journal for Research in Applied Science and Engineering TechnologyVol. 13(8)
Openalex Percentile: Top 88%
AI in Service Interactions
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Chatbot Integrated with Gen AI — Battu Nagasahithi · International Journal for Research in Applied Science and Engineering Technology (2025) | TGRS Research Map | TGRS