SEARCH AND RESCUE NGO VOLUNTEERS' PERCEPTIONS AND EXPERIENCES OF VOLUNTEERING: A QUALITATIVE STUDY

This study aims to examine the volunteering perceptions and experiences of non-governmental organisation (NGO) volunteers operating in the field of search and rescue. A qualitative method was employed in the study, and a phenomenological design was adopted. Semi-structured interviews were conducted with nine participants working as volunteers in the field of search and rescue in İzmir, and the data obtained were evaluated using thematic analysis. The findings revealed that the primary motivations of the volunteers arose from factors such as the desire to be useful to society, previous disaster experiences, and the aspiration for selfimprovement. It was determined that the volunteering experience enhanced empathy and sensitivity, reduced prejudices, and strengthened awareness of social solidarity. Additionally, volunteers highlighted positive experiences such as life-saving moments, the gratitude of disaster victims, and the sense of team spirit. However, negative experiences, including physical and emotional challenges as well as logistical and organisational problems, were also reported. The study demonstrates that volunteering significantly contributes to personal development and strengthens social resilience. To enhance the effectiveness of NGOs, it is recommended to increase training opportunities, address equipment deficiencies, and improve public awareness. In conclusion, it is emphasised that search and rescue volunteering has positive impacts on both individual development and societal resilience, making it an essential component of disaster management policies