Does Technostress cause Procrastination – The Dark Side of Technology

The use of Technology at the work place aims to make the organizational processes efficient. However, the studyfocuses on the dark side of technology i.e. Technostress in employees which is an emergent phenomenon withincreased focus on use of technology in the Post COVID-19 time. This study focuses on the behavioral side of theemployees that emerges due to Technostress. This causal study quantifies the impact of Technology Related Stressi.e. Technostress on employees making a delay in work i.e. Procrastination. For the present study, based onconvenience and snowball sampling, the data was collected from 390 employees who have day-to-day interactionwith Information Communication Technology ICT. These employees were from the Telecommunication Industryand Software Houses. Following the research work of Nimrod (2018), Technostress has been operationalizedhaving five dimension namely - Overload, Invasion, Complexity, Privacy and Inclusion while Procrastinationwas measured using Metin, Taris, and Peeters (2015). The results reflect a significant positive association ofOverload, Invasion, Complexity and Privacy with procrastination while Inclusion was found to be statisticallyinsignificant. Hence, the shady side of technology persists and the organizations need to ensure that technologyadoption does not stress its employees to an extent that they start stalling work. For this, it is proposed thatTechnostress management trainings be organized to ensure the employees are well equipped to address thechallenges proposed by Technostress at the work place.