Utilizing Generative AI to Counter Learner Groupthink by Introducing Controversy in Collaborative Problem-Based Learning Settings
This article highlights the foundational challenge of rapid interprofessional student team formation and the potential challenges that groupthink poses for newly-formed teams participating in collaborative problem-based learning activities. This article describes a mixed-methods study that addresses groupthink by introducing a generative artificial intelligence-based agent (genAI agent) into the small group processes of student teams engaging in a session of a well-established virtual interprofessional education methodology. The integration of this novel genAI tool into each student team was an intentional pedagogical technique, introduced in response to the challenges that newly-formed student teams may encounter as they rapidly come together and potentially contend with the many factors that may contribute to a state of groupthink. This study’s findings regarding: student perceptions of the GenAI agent; its integration into their team processes; its influence on team discussion and outcomes; the influence of faculty facilitators on acceptance of the genAI agent; and findings regarding the introduction of controversial viewpoints by a genAI agent as a mechanism to counter groupthink, are reported and discussed alongside recommendations for further research and utilization of this instructional approach. Keywords: Generative AI Agents, Artificial Intelligence in Education, Team Based Learning, Problem Based Learning, Groupthink, Controversy, Learner Collaboration, Team Dynamics, Psychological Safety, Interprofessional Education, Health Professions Education
Authors
- Elke Zschaebitz (ORCID: https://orcid.org/0000-0003-2042-8840)
- Andrew Wiss (ORCID: https://orcid.org/0000-0001-6711-2865)
- Mary Showstark (ORCID: https://orcid.org/0000-0003-1768-9580)
- Dawn Joosten‐Hagye (ORCID: https://orcid.org/0009-0001-4202-9632)
- Erin Embry (ORCID: https://orcid.org/0000-0002-0538-9436)
- Kirsten Potter (ORCID: https://orcid.org/0000-0001-5302-8507)
- Jennifer Pattershall-Geide
- Kyle Dobbeck
Institutions
- University of Southern California (US)
- Tufts University (US)
- Milken Institute (US)
- Montclair State University (US)
- Georgetown University (US)
- George Washington University (US)
- California Southern University (US)
- Yale University (US)
- New York University (US)
Publication Details
- Journal
- Online Learning
- Published
- 2025-09-01
- DOI
- https://doi.org/10.24059/olj.v29i3.5096
- Citations
- 1
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 2.48