Analysis of Factors Affecting the Intention to Use NFC-Based Payment System

This study aims to examine the influence of Prior Experience on Perceived Ease of Use and Perceived Usefulness, as well as the effects of both perception variables on Intention to Use QRIS Tap. A quantitative approach was employed, with the population consisting of NFC payment users in the Greater Jakarta area. The sample was selected using a purposive sampling method, involving 165 qualified respondents. Data were collected through an online questionnaire using a 6-point Likert scale, and analyzed using SmartPLS and Microsoft Excel. The results reveal that Prior Experience has a significant positive effect on both Perceived Ease of Use and Perceived Usefulness. Furthermore, these two perception variables significantly and positively influence the Intention to Use QRIS Tap. Based on these findings, all four proposed hypotheses in this study are supported.

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Publication Details

Journal
Jurnal Riset Manajemen Sains Indonesia
Published
2025-09-01
DOI
https://doi.org/10.21009/jrmsi.016.6
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
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article

Analysis of Factors Affecting the Intention to Use NFC-Based Payment System

Diena Noviarini, Umi Widyastuti, Vira Deyana Cindy
Jurnal Riset Manajemen Sains Indonesia
Technology Adoption and User Behaviour
article

Analysis of Factors Affecting the Intention to Use NFC-Based Payment System

Diena Noviarini, Umi Widyastuti, Vira Deyana Cindy
article en

Abstract

This study aims to examine the influence of Prior Experience on Perceived Ease of Use and Perceived Usefulness, as well as the effects of both perception variables on Intention to Use QRIS Tap. A quantitative approach was employed, with the population consisting of NFC payment users in the Greater Jakarta area. The sample was selected using a purposive sampling method, involving 165 qualified respondents. Data were collected through an online questionnaire using a 6-point Likert scale, and analyzed using SmartPLS and Microsoft Excel. The results reveal that Prior Experience has a significant positive effect on both Perceived Ease of Use and Perceived Usefulness. Furthermore, these two perception variables significantly and positively influence the Intention to Use QRIS Tap. Based on these findings, all four proposed hypotheses in this study are supported.

Jurnal Riset Manajemen Sains IndonesiaVol. 16(2)
State University of Jakarta (ID)
Openalex Percentile: Top 77%
Technology Adoption and User Behaviour
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