Enhancing Clinician Trust in AI Diagnostics: A Dynamic Framework for Confidence Calibration and Transparency

<b>Background:</b> Artificial Intelligence (AI)-driven Decision Support Systems (DSSs) promise improvements in diagnostic accuracy and clinical workflow efficiency, but their adoption is hindered by inadequate confidence calibration, limited transparency, and poor alignment with real-world decision processes, which limit clinician trust and lead to high override rates. <b>Methods:</b> We developed and validated a dynamic scoring framework to enhance trust in AI-generated diagnoses by integrating AI confidence scores, semantic similarity measures, and transparency weighting into the override decision process using 6689 cardiovascular cases from the MIMIC-III dataset. Override thresholds were calibrated and validated across varying transparency and confidence levels, with override rate as the primary acceptance measure. <b>Results:</b> The implementation of this framework reduced the override rate to 33.29%, with high-confidence predictions (90-99%) overridden at a rate of only 1.7%, and low-confidence predictions (70-79%) at a rate of 99.3%. Minimal transparency diagnoses had a 73.9% override rate compared to 49.3% for moderate transparency. Statistical analyses confirmed significant associations between confidence, transparency, and override rates (<i>p</i> < 0.001). <b>Conclusions:</b> These findings suggest that enhanced transparency and confidence calibration can substantially reduce override rates and promote clinician acceptance of AI diagnostics. Future work should focus on clinical validation to optimize patient safety, diagnostic accuracy, and efficiency.

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Publication Details

Journal
Diagnostics
Published
2025-08-30
DOI
https://doi.org/10.3390/diagnostics15172204
Citations
9
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
5.89
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article

Enhancing Clinician Trust in AI Diagnostics: A Dynamic Framework for Confidence Calibration and Transparency

Bernardo Gabriele Collaço, Antonio J. Forte, Yunguo Yu, Nadia G. Wood et al.
9 citations
Diagnostics
Artificial Intelligence in Healthcare and Education
5.89
article

Enhancing Clinician Trust in AI Diagnostics: A Dynamic Framework for Confidence Calibration and Transparency

Bernardo Gabriele Collaço, Antonio J. Forte, Yunguo Yu, Nadia G. Wood, Cui Tao, Sanjay P. Bagaria, Cesar A. Gomez-Cabello, Syed Ali Haider, Ariana Genovese, Srinivasagam Prabha, Maissa Trabilsy
article en
9 citations

Abstract

<b>Background:</b> Artificial Intelligence (AI)-driven Decision Support Systems (DSSs) promise improvements in diagnostic accuracy and clinical workflow efficiency, but their adoption is hindered by inadequate confidence calibration, limited transparency, and poor alignment with real-world decision processes, which limit clinician trust and lead to high override rates. <b>Methods:</b> We developed and validated a dynamic scoring framework to enhance trust in AI-generated diagnoses by integrating AI confidence scores, semantic similarity measures, and transparency weighting into the override decision process using 6689 cardiovascular cases from the MIMIC-III dataset. Override thresholds were calibrated and validated across varying transparency and confidence levels, with override rate as the primary acceptance measure. <b>Results:</b> The implementation of this framework reduced the override rate to 33.29%, with high-confidence predictions (90-99%) overridden at a rate of only 1.7%, and low-confidence predictions (70-79%) at a rate of 99.3%. Minimal transparency diagnoses had a 73.9% override rate compared to 49.3% for moderate transparency. Statistical analyses confirmed significant associations between confidence, transparency, and override rates (<i>p</i> < 0.001). <b>Conclusions:</b> These findings suggest that enhanced transparency and confidence calibration can substantially reduce override rates and promote clinician acceptance of AI diagnostics. Future work should focus on clinical validation to optimize patient safety, diagnostic accuracy, and efficiency.

DiagnosticsVol. 15(17)
Mayo Clinic (US), Jacksonville College (US), Mayo Clinic in Arizona (US), Mayo Clinic in Florida (US), Niger State Polytechnic (NG)
Openalex Percentile: Top 4%
Artificial Intelligence in Healthcare and Education
5.89
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