Mental Workload Model: Basic Psychological Needs Theory Approach

The purpose of this study is to examine and analyze the effect of person-organization fit (P-O fit) on mental workload, with basic psychological needs frustration (BPNF) turnover intention as an intervening variable in Yogyakarta Special Region hospitals. The sample for this study was vocational nurses in Yogyakarta Special Region hospitals. Through a survey of 153 respondents, processed by the structural equation modeling (SEM) analysis method. The results of this study show that P-O fit has a moderately strong positive effect on mental workload. P-O fit has a weak negative effect on turnover intention. P-O fit has a moderately strong positive effect on BPNF. BPNF has a strong positive effect on turnover intentions. Turnover intentions have a very weak positive effect on mental workload. BPNF has a weak positive effect on mental workload. BPNF mediates the effect of P-O fit on turnover intention and mental workload. Turnover intention do not mediate the effect of P-O fit on mental workload. Based on the findings, the hospital leaders should bring nurse’s low mental workload through implementing Islamic Spiritual Organization (ISO), with basic psychological needs supporting in each of its dimension. This study is expected to be a reference for practitioners in strategic human resurce management, especially regarding human resource retention function implementing ISO. ISO contributes to increase P-O fit and BPNF, finally the decrease of mental workload.