Behavior Emotion Therapy System and You: Co-Design and Evaluation of a Mental Health Chatbot and Digital Human for Mild to Moderate Anxiety in Healthy Participants
The co-design process yielded valuable insights for developing BETSY. While users recognized its potential as an accessible first step before seeking professional help, they also identified areas for improvement, including more nuanced conversation capabilities and a broader range of exercises. BETSY's potential as a screening tool for health care was consistently acknowledged, suggesting its capability for alleviation of health care system burdens.
Authors
- Lilas Ali (ORCID: https://orcid.org/0000-0001-7027-4371)
- Tomas Larson (ORCID: https://orcid.org/0000-0002-7271-7604)
- Hanne Krage Carlsen (ORCID: https://orcid.org/0000-0003-1656-9624)
- Steinn Steingrímsson (ORCID: https://orcid.org/0000-0001-8320-5607)
- Iris Sarajlić Vuković (ORCID: https://orcid.org/0000-0002-4803-1979)
- Olof Wrede (ORCID: https://orcid.org/0000-0003-2612-7424)
- Almira Osmanovic Thunström (ORCID: https://orcid.org/0000-0002-8791-9524)
- Andreas Hellström (ORCID: https://orcid.org/0000-0002-7484-8632)
- Linda Wesén
- Maria Bohm
Institutions
- Sahlgrenska University Hospital (SE)
- Region Västra Götaland (SE)
- Centre of Registers Vastra Gotaland (SE)
- Chalmers University of Technology (SE)
- University of Gothenburg (SE)
Publication Details
- Journal
- JMIR Formative Research
- Published
- 2025-08-30
- DOI
- https://doi.org/10.2196/66163
- Citations
- 1
- Primary Topic
- Digital Mental Health Interventions
- Type
- article
- Field-Weighted Citation Impact
- 1.54