The Role of Design in the Future of Human-AI Interaction

As AI systems increasingly shape human experiences in work, communication, and decision-making, the way we design interactions with these systems plays a critical role in ensuring ethical, transparent, and human-centered AI.However, HCI and design researchers are often underrepresented in AI teams and discussions.Hence, this workshop explores the future of design in Human-AI Interaction (HAI) by addressing key challenges such as explainability, trust, job augmentation, social AI, and sustainability.Through interactive discussions and hands-on design sprints, participants will prototype AI interfaces that foster trust, inclusivity, and responsible AI usage.We will reflect on how design practice will change over the next decade as well as how design and HCI methods can address these challenges for shaping an AI-powered future that enhances rather than replaces humans.

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Published
2025-08-18
DOI
https://doi.org/10.1145/3737609.3747094
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00

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article

The Role of Design in the Future of Human-AI Interaction

Wendy E. Mackay, Janin Koch, Albrecht Schmidt
AI in Service Interactions
article

The Role of Design in the Future of Human-AI Interaction

Wendy E. Mackay, Janin Koch, Albrecht Schmidt
article en

Abstract

As AI systems increasingly shape human experiences in work, communication, and decision-making, the way we design interactions with these systems plays a critical role in ensuring ethical, transparent, and human-centered AI.However, HCI and design researchers are often underrepresented in AI teams and discussions.Hence, this workshop explores the future of design in Human-AI Interaction (HAI) by addressing key challenges such as explainability, trust, job augmentation, social AI, and sustainability.Through interactive discussions and hands-on design sprints, participants will prototype AI interfaces that foster trust, inclusivity, and responsible AI usage.We will reflect on how design practice will change over the next decade as well as how design and HCI methods can address these challenges for shaping an AI-powered future that enhances rather than replaces humans.

Centre National de la Recherche Scientifique (FR), Université de Lille (FR), Université Paris-Saclay (FR), LMU Klinikum (DE), École Centrale de Lille (FR), Ludwig-Maximilians-Universität München (DE)
European Commission, HORIZON EUROPE Framework Programme, HORIZON EUROPE Digital, Industry and Space
Openalex Percentile: Top 88%
AI in Service Interactions
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The Role of Design in the Future of Human-AI Interaction — Wendy E. Mackay, Janin Koch, et al. · (2025) | TGRS Research Map | TGRS