Collaborative GenAI – Humanized Interaction Fields for Knowledge Creation

Generative AI (GenAI) is increasingly becoming part of our habits, both in our professional and private lives. Theuse of this is a way to shape, change and influence knowledge creation and utilisation, and thus a very interestingphenomenon for the field of Knowledge Management (KM). In a previous work, the authors of this paper focused on thebidirectional effects of KM processes due to the interaction between humans and machines using natural language as amedium. The result of this work was the generative and responsive artificial intelligence (GRAI) model, which not onlygenerates content on demand, but also adapts and modifies knowledge-related interactions. This research focusses on theconcept of interaction fields and investigates the collaborative nature of those interaction fields to develop the conceptualmodel even further. This is achieved by relating to the characteristics of collaborative robotics (COBOTs) as an establishedform of human-machine interaction and the main differences of human-machine interactions to derive the concept ofHumanized Interaction Fields (HIF) that describe relevant aspects of interaction in the field of Human-centered AI (HCAI).The research contributes to the understanding for the co-creation of knowledge between human and machine.

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Publication Details

Journal
European Conference on Knowledge Management
Published
2025-08-29
DOI
https://doi.org/10.34190/eckm.26.1.3607
Primary Topic
Semantic Web and Ontologies
Type
article
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article

Collaborative GenAI – Humanized Interaction Fields for Knowledge Creation

Susanne Durst, Karsten Böhm
European Conference on Knowledge Management
Semantic Web and Ontologies
article

Collaborative GenAI – Humanized Interaction Fields for Knowledge Creation

Susanne Durst, Karsten Böhm
article en

Abstract

Generative AI (GenAI) is increasingly becoming part of our habits, both in our professional and private lives. Theuse of this is a way to shape, change and influence knowledge creation and utilisation, and thus a very interestingphenomenon for the field of Knowledge Management (KM). In a previous work, the authors of this paper focused on thebidirectional effects of KM processes due to the interaction between humans and machines using natural language as amedium. The result of this work was the generative and responsive artificial intelligence (GRAI) model, which not onlygenerates content on demand, but also adapts and modifies knowledge-related interactions. This research focusses on theconcept of interaction fields and investigates the collaborative nature of those interaction fields to develop the conceptualmodel even further. This is achieved by relating to the characteristics of collaborative robotics (COBOTs) as an establishedform of human-machine interaction and the main differences of human-machine interactions to derive the concept ofHumanized Interaction Fields (HIF) that describe relevant aspects of interaction in the field of Human-centered AI (HCAI).The research contributes to the understanding for the co-creation of knowledge between human and machine.

European Conference on Knowledge ManagementVol. 26(1)
Tallinn University of Technology (EE), Reykjavík University (IS), University of Iceland (IS), University of Applied Sciences Kufstein (AT)
Openalex Percentile: Top 88%
Semantic Web and Ontologies
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Collaborative GenAI – Humanized Interaction Fields for Knowledge Creation — Susanne Durst, Karsten Böhm · European Conference on Knowledge Management (2025) | TGRS Research Map | TGRS