<b>Incivility Unleashed: Understanding Workplace Deviance Through the Lens of Loneliness</b>

One subtle but widespread form of abuse that has a big impact on employee behavior and organizational results is workplace incivility. This study examines the relationship between workplace incivility and workplace deviance, with a particular emphasis on the mediating function of loneliness in the context of Pakistan's IT sector. The research, which is based on the Conservation of Resources (COR) Theory, suggests that rudeness saps workers' social and emotional reserves and causes loneliness, which in turn fuels abnormal workplace conduct. Data was gathered by means of a standardized survey administered to workers at Pakistani IT companies. According to the results, there is a positive correlation between deviance and workplace rudeness, and loneliness plays a substantial mediating role in this relationship. These findings highlight the crucial part that the depletion of social and emotional resources plays in forming unfavorable workplace habits. By extending COR theory to highlight the mediating role of loneliness and by offering cross-cultural insights into the dynamics of rudeness and deviance in a collectivist culture, the study provides significant theoretical contributions. Organizations must implement anti-incivility training to combat workplace incivility, encourage social connections to fight loneliness, and support employees' emotional health to lower workplace deviance, among other practical implications. These results provide practical suggestions for creating healthier work environments, raising employee satisfaction, and boosting productivity.

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Publication Details

Journal
Journal of Political Stability Archive
Published
2025-08-29
DOI
https://doi.org/10.63468/jpsa.3.3.67
Primary Topic
Employment and Welfare Studies
Type
article
Field-Weighted Citation Impact
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article

Incivility Unleashed: Understanding Workplace Deviance Through the Lens of Loneliness

Mehtab Hameed, SHAHZAIB SHAHZAIB, Arslan Arshad, Asma Sabir
1 links
Journal of Political Stability Archive
Employment and Welfare Studies
article

Incivility Unleashed: Understanding Workplace Deviance Through the Lens of Loneliness

Mehtab Hameed, SHAHZAIB SHAHZAIB, Arslan Arshad, Asma Sabir
article en

Abstract

One subtle but widespread form of abuse that has a big impact on employee behavior and organizational results is workplace incivility. This study examines the relationship between workplace incivility and workplace deviance, with a particular emphasis on the mediating function of loneliness in the context of Pakistan's IT sector. The research, which is based on the Conservation of Resources (COR) Theory, suggests that rudeness saps workers' social and emotional reserves and causes loneliness, which in turn fuels abnormal workplace conduct. Data was gathered by means of a standardized survey administered to workers at Pakistani IT companies. According to the results, there is a positive correlation between deviance and workplace rudeness, and loneliness plays a substantial mediating role in this relationship. These findings highlight the crucial part that the depletion of social and emotional resources plays in forming unfavorable workplace habits. By extending COR theory to highlight the mediating role of loneliness and by offering cross-cultural insights into the dynamics of rudeness and deviance in a collectivist culture, the study provides significant theoretical contributions. Organizations must implement anti-incivility training to combat workplace incivility, encourage social connections to fight loneliness, and support employees' emotional health to lower workplace deviance, among other practical implications. These results provide practical suggestions for creating healthier work environments, raising employee satisfaction, and boosting productivity.

Journal of Political Stability ArchiveVol. 3(3)
International Islamic University, Islamabad (PK), Alhamd Islamic University (PK)
Openalex Percentile: Top 64%
Employment and Welfare Studies
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