Analysis on industrial framework conditions for a holistic system development process

This paper summarises the results of the project "Hyper" (Holistic System Development Process) and provides a foundation for future research. The project analyses the development process for product-service systems (PSS), taking into account boundary conditions and influencing factors. The aim of the project was to clarify the needs of a holistic approach, how it can support the innovation and development of PSS and which industries could benefit most from it. Data was collected through 14 expert interviews in the manufacturing industry and a consolidation and systematic workshop, in order to develop a framework that comprehensively defines boundary conditions for an ideal PSS development process.