Examination of the Utilization of Use Phase Data for PSS Design

Product-Service Systems (PSS) generate a large amount of heterogeneous data during their use phase. This data often provides the basis for services such as predictive maintenance. The integration of use phase data into the PSS design offers the potential for optimization of designs and customizations in the development process for both the physical product and the services. This article aims to identify potential use phase data that can be integrated into PSS design and to demonstrate how this integration can be incorporated into PSS design processes. It displays how the use phase data in combination with digital models, digital shadows, and digital twins can lead to improved PSS design and more customized PSS configurations.