Leveraging Emotional Intelligence in AI-Driven HRM:Mitigating Stress and Enhancing Work-Life Balance in The Service Industry
This endeavor enquires the execution of emotional intelligence (EI) in AI-driven Human Resource Management (HRM) settings. The work installed a quantitative method, implementing a correlation and regression study to investigate the relations between EI, work-life balance, and stress standards. An investigation of 500 service business experts was carried out, and the findings demonstrated that EI-combined AI-driven HRM organizations enhanced job satisfaction and appointment (85% of participants) and moved towards greater standard decision-making (90% of participants). The outcomes express that EI significantly improves employee skill, advances decision-making, and leads to better work-life balance. The outcomes also point out an important optimistic association between EI standards and work-life balance (r = 0.42, p < 0.001) and a realistic to notable influential magnitude (Cohen's d = 0.65). This work's results propose that prioritizing EI in AI-driven HRM can establish a better empathetic and responsive work ambience, bringing advantages to both employees as well as establishments.
Authors
- M. Ray
- Sarada Prasanna Sahoo (ORCID: https://orcid.org/0000-0002-9992-6115)
- Rabinarayan Patnaik (ORCID: https://orcid.org/0000-0003-2246-0174)
Institutions
- Siksha O Anusandhan University (IN)
- GIET University (IN)
Publication Details
- Journal
- International Journal of Accounting and Economics Studies
- Published
- 2025-08-28
- DOI
- https://doi.org/10.14419/gq2yn287
- Primary Topic
- Job Satisfaction and Organizational Behavior
- Type
- article
- Field-Weighted Citation Impact
- 0.00