Comparative Efficiency Analysis of High-Speed Cross-Belt Sorters Using The SCOR Model: A Case Study from India’s Courier Network

The heightened need for rapid and accurate parcel delivery has resulted in the extensive ‎implementation of automated technologies in logistics. This study assesses the operational ‎efficiency and scalability of high-speed cross-belt sorters in comparison to manual sorting ‎methods. This research analyses a case study from Bangalore, India, to evaluate the efficacy ‎of the ZedSORT system compared to manual methods on throughput, labour dependency, ‎cost-effectiveness, and scalability. Quantitative figures indicate a substantial augmentation ‎in daily capacity (from 20,000 to 160,000 parcels), reduced labour needs, and enhanced real-time tracking and interaction with warehouse management systems. This research, based on ‎the SCOR model and Industry 4.0 framework, provides practical insights and proposes a ‎paradigm for the implementation of scalable automation in logistics operations. The findings ‎enhance the discourse on the digital revolution of supply chains, offering lessons for both ‎practitioners and researchers‎.