Enhancing User Intent Detection in Chatbots through LLM Distillation

User intent detection is an important task in building intelligent conversational systems. A good intent detector will help improve the chatbot’s ability to understand and respond to user queries more effectively. While large language models (LLMs) have demonstrated state-of-the-art performance on various NLP tasks, their high computational demands make them impractical for most real-time or resource-constrained chatbot deployments. In this paper, we explore the use of knowledge distillation to transfer the capabilities of LLMs to lightweight student models optimized for intent detection. We compare baseline student models—such as BiLSTM, CNN, and BERT with their counterparts integrated with distilled knowledge from a powerful fine-tuned LLM. Our experiments demonstrate remarkable improvements in classification accuracy across a benchmark dataset. This highlights the effectiveness of LLM-informed distillation. The resulting models achieve substantial reductions in inference time and memory usage while retaining high accuracy, making them well-suited for deployment in real-world conversational systems.

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Publication Details

Published
2025-08-14
DOI
https://doi.org/10.1109/mapr67746.2025.11133834
Primary Topic
Data Stream Mining Techniques
Type
article
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article

Enhancing User Intent Detection in Chatbots through LLM Distillation

Oanh Tran, Tho Chi Luong, Anh Quynh
Data Stream Mining Techniques
article

Enhancing User Intent Detection in Chatbots through LLM Distillation

Oanh Tran, Tho Chi Luong, Anh Quynh
article en

Abstract

User intent detection is an important task in building intelligent conversational systems. A good intent detector will help improve the chatbot’s ability to understand and respond to user queries more effectively. While large language models (LLMs) have demonstrated state-of-the-art performance on various NLP tasks, their high computational demands make them impractical for most real-time or resource-constrained chatbot deployments. In this paper, we explore the use of knowledge distillation to transfer the capabilities of LLMs to lightweight student models optimized for intent detection. We compare baseline student models—such as BiLSTM, CNN, and BERT with their counterparts integrated with distilled knowledge from a powerful fine-tuned LLM. Our experiments demonstrate remarkable improvements in classification accuracy across a benchmark dataset. This highlights the effectiveness of LLM-informed distillation. The resulting models achieve substantial reductions in inference time and memory usage while retaining high accuracy, making them well-suited for deployment in real-world conversational systems.

Vietnam National University, Hanoi (VN)
Openalex Percentile: Top 88%
Data Stream Mining Techniques
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Enhancing User Intent Detection in Chatbots through LLM Distillation — Oanh Tran, Tho Chi Luong, et al. · (2025) | TGRS Research Map | TGRS