SriBOT: ML-Enhanced Virtual Assistant for College Information
The proposed hybrid campus inquiry chat-bot creates a user-friendly interaction by navigating into information related to the institute and is also designed primarily for naive users. The chat-bot integrates a range of advanced features including voice input via microphone, text-to-speech responses with pause and resume controls, button-based quick replies, keyword-driven intent matching, and dynamic content generation embedded with redirection links. Built on a custom dataset derived from the official college website, the system employs NLP techniques such as tokenization, stemming, and lemmatization to enhance query understanding. Through these features, the chat-bot significantly simplifies user interaction, improves accessibility, and offers real-time, accurate assistance, demonstrating its potential as an effective digital support tool for educational environments.
Authors
- G. Sravya (ORCID: https://orcid.org/0000-0002-8472-7084)
- N. Vasanthi
- P. Chandana
- N. Lohitha
- M. Sailaja
Institutions
- Sri Sri University (IN)
Publication Details
- Journal
- International Journal of Advanced Research in Science Communication and Technology
- Published
- 2025-08-27
- DOI
- https://doi.org/10.48175/ijarsct-28717
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00