Exploring Patient Perspectives, Engagement, and Output Quality in Doctor-Supervised Use of Artificial Intelligence During Informed Consent Consultation With ChatGPT and Retrieval Augmented Generation (RAG): Quantitative Exploratory Study

Integrating RAG with ChatGPT significantly improves the quality, clarity, and reliability of preoperative information, enhancing patient satisfaction and engagement beyond native ChatGPT. However, patients maintain a strong preference for physician-led informed consent, underscoring the role of AI chatbots as complementary tools rather than replacements. These findings support the cautious adoption of customized AI assistants to augment, not substitute, human interaction in surgical consent processes.

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Publication Details

Journal
Journal of Medical Internet Research
Published
2025-08-28
DOI
https://doi.org/10.2196/73717
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
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article

Exploring Patient Perspectives, Engagement, and Output Quality in Doctor-Supervised Use of Artificial Intelligence During Informed Consent Consultation With ChatGPT and Retrieval Augmented Generation (RAG): Quantitative Exploratory Study

Stefanie Donner, Arne Kienzle, Sascha Donner, Carsten Perka et al.
Journal of Medical Internet Research
Artificial Intelligence in Healthcare and Education
article

Exploring Patient Perspectives, Engagement, and Output Quality in Doctor-Supervised Use of Artificial Intelligence During Informed Consent Consultation With ChatGPT and Retrieval Augmented Generation (RAG): Quantitative Exploratory Study

Stefanie Donner, Arne Kienzle, Sascha Donner, Carsten Perka, Joost A. Burger, Jesse David Dinneen, Poroshista Knauer
article en

Abstract

Integrating RAG with ChatGPT significantly improves the quality, clarity, and reliability of preoperative information, enhancing patient satisfaction and engagement beyond native ChatGPT. However, patients maintain a strong preference for physician-led informed consent, underscoring the role of AI chatbots as complementary tools rather than replacements. These findings support the cautious adoption of customized AI assistants to augment, not substitute, human interaction in surgical consent processes.

Journal of Medical Internet ResearchVol. 27
Humboldt-Universität zu Berlin (DE), Charité - Universitätsmedizin Berlin (DE), University of Borås (SE)
Quality Education
Openalex Percentile: Top 84%
Artificial Intelligence in Healthcare and Education
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