UNDERSTANDING AI LITERACY AND SKILLS AMONG ACADEMIC COLLEGE LIBRARY PROFESSIONALS IN WEST BENGAL

This paper examines Artificial Intelligence (AI) literacy among college librarians in West Bengal, based on a survey that collects data about 760 college librarians. Constructed on the basis of the Technological Pedagogical Content Knowledge (TPACK) framework, this study investigates three areas, including the knowledge of AI concepts among librarians, their practical skills in the application of AI tools, and their ethical concerns over the employment of AI. The results indicate that majority of the professionals possess moderate knowledge in AI and relatively low capabilities of experience and confidence of using and troubleshooting AI-based practices. The issues of ethics, especially privacy and information quality, were raised as serious concerns. Although the respondents acknowledged the promise of AI to enhance library services, they believe that they are not in a position to implement it successfully. The study reveals the dire necessity to provide focused professional growth, the application of practical skills, and better preparation with regard to ethics and the application of AI. Filling an important void in Indian situation, this research can be helpful to academic libraries, policymakers and educational institutions, as well as professional associations in preparing better to use AI and utilize its potentials to the maximum.