Exploring public discourse about new cycle lanes and low-traffic neighbourhoods using Twitter/X data

• 36,696 UK tweets on cycle lanes and LTNs over four years were analysed. • Tweets were analysed using Sentiment Analysis and Structural Topic Modelling. • Most tweets about cycle lanes and LTNs were positive; negative sentiment rose post-2020. • Discussion topics were varied but did not include environmental and health impacts. While sustainable transport initiatives generally enjoy broad public support, new cycle lanes and Low Traffic Neighbourhoods (LTNs) often face strong opposition from local campaign groups, particularly on social media. This study examined public sentiment towards these measures and how it evolved in response to the UK Government’s Emergency Active Travel Fund, using social media data from Twitter (now “X”). A total of 36,696 UK-based tweets related to cycle lanes and LTNs were analysed over a four-year period, spanning two years before and two years after the fund’s announcement in May 2020 (1 March 2018 to 30 June 2022). Sentiment analysis revealed that while most tweets were positive, negative sentiment increased after the fund was announced. Structural Topic Modelling (STM) identified 13 key discussion topics, including cycle lane design, road user behaviour, and experiences using cycling infrastructure. Notably, discussions rarely addressed broader benefits of active travel, such as climate change mitigation or public health improvements. The findings indicate that new cycling infrastructure is generally well-received, but that public sentiment fluctuates over time. Criticism tends to focus on poorly designed or unsafe infrastructure and concerns around their implementation. This research demonstrates the value of social media analysis to understand the content and dynamics of public opinion on transport infrastructure changes, as well as the use of sentiment analysis and STM in analysing large text datasets.

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Publication Details

Journal
Travel Behaviour and Society
Published
2025-08-29
DOI
https://doi.org/10.1016/j.tbs.2025.101128
Citations
1
Primary Topic
Computational and Text Analysis Methods
Type
article
Field-Weighted Citation Impact
5.34

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article

Exploring public discourse about new cycle lanes and low-traffic neighbourhoods using Twitter/X data

Dimitris Potoglou, Wouter Poortinga, Dimitrios Xenias, Isabella Malet Lambert
1 citations
Travel Behaviour and Society
Computational and Text Analysis Methods
5.34
article

Exploring public discourse about new cycle lanes and low-traffic neighbourhoods using Twitter/X data

Dimitris Potoglou, Wouter Poortinga, Dimitrios Xenias, Isabella Malet Lambert
article en
1 citations

Abstract

• 36,696 UK tweets on cycle lanes and LTNs over four years were analysed. • Tweets were analysed using Sentiment Analysis and Structural Topic Modelling. • Most tweets about cycle lanes and LTNs were positive; negative sentiment rose post-2020. • Discussion topics were varied but did not include environmental and health impacts. While sustainable transport initiatives generally enjoy broad public support, new cycle lanes and Low Traffic Neighbourhoods (LTNs) often face strong opposition from local campaign groups, particularly on social media. This study examined public sentiment towards these measures and how it evolved in response to the UK Government’s Emergency Active Travel Fund, using social media data from Twitter (now “X”). A total of 36,696 UK-based tweets related to cycle lanes and LTNs were analysed over a four-year period, spanning two years before and two years after the fund’s announcement in May 2020 (1 March 2018 to 30 June 2022). Sentiment analysis revealed that while most tweets were positive, negative sentiment increased after the fund was announced. Structural Topic Modelling (STM) identified 13 key discussion topics, including cycle lane design, road user behaviour, and experiences using cycling infrastructure. Notably, discussions rarely addressed broader benefits of active travel, such as climate change mitigation or public health improvements. The findings indicate that new cycling infrastructure is generally well-received, but that public sentiment fluctuates over time. Criticism tends to focus on poorly designed or unsafe infrastructure and concerns around their implementation. This research demonstrates the value of social media analysis to understand the content and dynamics of public opinion on transport infrastructure changes, as well as the use of sentiment analysis and STM in analysing large text datasets.

Travel Behaviour and SocietyVol. 42
Cardiff University (GB)
National Science Foundation, UK Research and Innovation, Cardiff University, Engineering and Physical Sciences Research Council
Sustainable cities and communities
Openalex Percentile: Top 4%
Computational and Text Analysis Methods
5.34
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