Sensitivity of Self-Report Measures of Trust in Human-Autonomy Teaming

As autonomous agents are integrated into human teams, measuring trust in Human–Autonomy Teams (HATs) becomes essential. Existing trust surveys, developed for human or automation contexts, may not capture HAT-specific dynamics. This study evaluated the sensitivity of three trust measures to trust manipulations in a simulated HAT environment. Thirty-six participants completed five missions with confederates via a Wizard-of-Oz approach, while trust was manipulated through team composition and communicative versus behavioral trust/distrust spread. Surveys assessed trust in teammates and systems after each mission. Results showed varying sensitivity across measures: McAllister’s scales captured communicative cues, Jian’s measures reflected mission and communication effects, and only McAllister’s cognitive scale detected behavioral trust spread. These findings suggest that trust instruments vary in responsiveness across trust types and manipulation sources. Combining instruments based on research goals is critical for capturing trust dynamics in human-autonomy teams.

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Publication Details

Journal
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published
2025-08-28
DOI
https://doi.org/10.1177/10711813251369395
Primary Topic
Human-Automation Interaction and Safety
Type
article
Field-Weighted Citation Impact
0.00

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article

Sensitivity of Self-Report Measures of Trust in Human-Autonomy Teaming

Xiaoyun Yin, Nathan J. McNeese, Jamie C. Gorman, Rui Hao et al.
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Human-Automation Interaction and Safety
article

Sensitivity of Self-Report Measures of Trust in Human-Autonomy Teaming

Xiaoyun Yin, Nathan J. McNeese, Jamie C. Gorman, Rui Hao, Matthew J. Scalia, Shiwen Zhou, Gregory J. Funke, Michael T. Tolston, Wen Duan, Guo Freeman
article en

Abstract

As autonomous agents are integrated into human teams, measuring trust in Human–Autonomy Teams (HATs) becomes essential. Existing trust surveys, developed for human or automation contexts, may not capture HAT-specific dynamics. This study evaluated the sensitivity of three trust measures to trust manipulations in a simulated HAT environment. Thirty-six participants completed five missions with confederates via a Wizard-of-Oz approach, while trust was manipulated through team composition and communicative versus behavioral trust/distrust spread. Surveys assessed trust in teammates and systems after each mission. Results showed varying sensitivity across measures: McAllister’s scales captured communicative cues, Jian’s measures reflected mission and communication effects, and only McAllister’s cognitive scale detected behavioral trust spread. These findings suggest that trust instruments vary in responsiveness across trust types and manipulation sources. Combining instruments based on research goals is critical for capturing trust dynamics in human-autonomy teams.

Proceedings of the Human Factors and Ergonomics Society Annual MeetingVol. 69(1)
United States Air Force Research Laboratory (US), Arizona State University (US), Clemson University (US)
Air Force Office of Scientific Research
Openalex Percentile: Top 74%
Human-Automation Interaction and Safety
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Sensitivity of Self-Report Measures of Trust in Human-Autonomy Teaming — Xiaoyun Yin, Nathan J. McNeese, et al. · Proceedings of the Human Factors and Ergonomics Society Annual Meeting (2025) | TGRS Research Map | TGRS