Systematic Review on the Role of Artificial Intelligence in Education

A systematic review was conducted to examine studies on the effects of Artificial Intelligence (AI) in higher education as a learning technology on ESL/EFL. To collect relevant data three databases, Scopus, Web of Science, and Google Scholar were explored. More than 200 studies on the topic under investigation between 2014 and 2025 were revealed after primary searches were conducted. However, 16 were retained for further analysis after analyzing abstracts and removing duplicates. To derive the benefits and issues of using AI in learning English a thematic analysis was conducted. The study revealed that AI has the potential to play a monumental role as a learning platform in improving the achievement of students while the only issues with using AI mainly revolved around external factors. Meanwhile, other aspects of AI usage in language learning, for instance different learning materials uploaded to it and whether different online learning platforms could yield similar results could be potential areas of research in the future.