The Use of Artificial Intelligence in Supply Chain Management: Systematic Literature Review and Future Research Directions

This paper presents a systematic review of studies related to Artificial Intelligence (AI) and Machine Learning (ML) applications in Supply Chain Management (SCM). Our systematic search studied 109 journal articles published between 2007 and 2025. It was presented definitions for AI, ML, and SCM and a bibliometric analysis was carried out to examine trends and patterns in the existing literature. The 109 articles were grouped into five clusters based on keywords and abstracts, identifying promising research areas and proposes directions for future investigations. The current literature on AI and ML in SCM is expanding, with an increasing number of publications and growing diversity in applications, although significant gaps remain warranting attention. Various AI and ML techniques, including supervised learning algorithms, neural networks, and optimization techniques, have been studied in scenarios such as demand forecasting, inventory management, and risk analysis. Additionally, AI and ML methods are expected to gain broader acceptance in SCM scenarios, such as, application of Generative AI (GenAI) and Large Multimodal Models (LMMs); Quantum ML techniques to handle with large SCM data; to implement SHAP (SHapley Additive exPlanations) for demand forecasting and fraud detection; and to use Generative AI models (like, GPT-4) to generate synthetic supply chain scenarios.