Quantitative Exploration of Operational Efficiency with Business Program Diversification, Internationalization, and National Education Performance

International rankings, a key management metric, significantly influence how universities allocate resources. This drive to improve higher education quality is especially critical for developing countries with limited resources. For these institutions, systematic resource management is essential to boost efficiency and overcome unique challenges. This study aims to identify benchmark strategies. These strategies will help institutions adopt best practices from leading “frontier institutions” to enhance operational efficiency. We propose a three-stage program efficiency model. This model uses a data envelopment analysis approach. It specifically focuses on program diversification, internationalization, and social contributions. We assessed management practices across 18 countries to determine their efficiencies and identify areas for improvement. Our analysis derived stage-specific efficiency levels and strategic benchmarking orders for inefficient countries. This study highlights the critical role of resource management and performance evaluation in making universities more competitive. Academically, this research contributes to the construction of an analytical model. Practically, it advances the understanding of managerial efficiency in higher education.

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Publication Details

Journal
korean management review
Published
2025-08-28
DOI
https://doi.org/10.17287/kmr.2025.54.4.789
Primary Topic
Socioeconomic Development in MENA
Type
article
Field-Weighted Citation Impact
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article

Quantitative Exploration of Operational Efficiency with Business Program Diversification, Internationalization, and National Education Performance

Chanil Boo, Namchul Shin, Chong Ju Choi
korean management review
Socioeconomic Development in MENA
article

Quantitative Exploration of Operational Efficiency with Business Program Diversification, Internationalization, and National Education Performance

Chanil Boo, Namchul Shin, Chong Ju Choi
article en

Abstract

International rankings, a key management metric, significantly influence how universities allocate resources. This drive to improve higher education quality is especially critical for developing countries with limited resources. For these institutions, systematic resource management is essential to boost efficiency and overcome unique challenges. This study aims to identify benchmark strategies. These strategies will help institutions adopt best practices from leading “frontier institutions” to enhance operational efficiency. We propose a three-stage program efficiency model. This model uses a data envelopment analysis approach. It specifically focuses on program diversification, internationalization, and social contributions. We assessed management practices across 18 countries to determine their efficiencies and identify areas for improvement. Our analysis derived stage-specific efficiency levels and strategic benchmarking orders for inefficient countries. This study highlights the critical role of resource management and performance evaluation in making universities more competitive. Academically, this research contributes to the construction of an analytical model. Practically, it advances the understanding of managerial efficiency in higher education.

korean management reviewVol. 54(4)
Openalex Percentile: Top 70%
Socioeconomic Development in MENA
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