How Wellness Tourism Destinations Retain Tourists: The Influence of Therapeutic Landscape and Perceived Value

This study provided a mediation-moderation model to explore how therapeutic landscape may enhance tourist retention through perceived value. Data from 572 tourists were collected, revealing that the perceived value of tourists is a key mechanism linking therapeutic landscapes to tourist retention. The research indicates a significant positive impact of therapeutic landscapes on perceived value. Specifically, the physical and social landscapes within therapeutic environments positively influence tourist retention, whereas the impact of symbolic landscapes on retention is not significant. Perceived value plays an intermediary role between therapeutic landscapes and tourist retention. Moreover, this study also finds that self-assessment of health status is a critical moderator, which offers evidence that tourist retention will be enhanced when tourists have a higher level of social landscapes and self-assessment of health status.

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Publication Details

Journal
Open Journal of Social Sciences
Published
2025-01-01
DOI
https://doi.org/10.4236/jss.2025.138048
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
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article

How Wellness Tourism Destinations Retain Tourists: The Influence of Therapeutic Landscape and Perceived Value

Loretta Pang
Open Journal of Social Sciences
Customer Service Quality and Loyalty
article

How Wellness Tourism Destinations Retain Tourists: The Influence of Therapeutic Landscape and Perceived Value

Loretta Pang
article en

Abstract

This study provided a mediation-moderation model to explore how therapeutic landscape may enhance tourist retention through perceived value. Data from 572 tourists were collected, revealing that the perceived value of tourists is a key mechanism linking therapeutic landscapes to tourist retention. The research indicates a significant positive impact of therapeutic landscapes on perceived value. Specifically, the physical and social landscapes within therapeutic environments positively influence tourist retention, whereas the impact of symbolic landscapes on retention is not significant. Perceived value plays an intermediary role between therapeutic landscapes and tourist retention. Moreover, this study also finds that self-assessment of health status is a critical moderator, which offers evidence that tourist retention will be enhanced when tourists have a higher level of social landscapes and self-assessment of health status.

Open Journal of Social SciencesVol. 13(08)
Lingnan Normal University (CN)
Decent work and economic growth
Openalex Percentile: Top 73%
Customer Service Quality and Loyalty
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How Wellness Tourism Destinations Retain Tourists: The Influence of Therapeutic Landscape and Perceived Value — Loretta Pang · Open Journal of Social Sciences (2025) | TGRS Research Map | TGRS