“It leads to conversation”:

This study explores the experiences of residential care staff using tablet computers in interactions with residents living with dementia. While digital tools are becoming increasingly more common in residential care, research about their implementation is scarce. Through semi-structured interviews with seven professional carers, the research identifies both barriers and enabling factors in the implementation of these digital tools. Key findings highlight the importance of person-centered communication, tailored to individual needs and preferences, to maximize the benefits of tablet use. Furthermore, the findings indicate that staff's perceptions about dementia and older age affect the implementation of tablet computers in residential care. The results underscore the necessity for staff training and dedicated time to support residents effectively. Ultimately, the use of tablet computers has the potential to foster deeper, more meaningful interactions, contributing to improved quality of life for individuals with dementia in residential care settings.