Examining the Efficiency of Fuel Management on Service Delivery within Local Authorities in Zimbabwe

The study sought to examine the efficiency of fuel management on service delivery within local authorities in Zimbabwe. A quantitative methodology accompanied by a 5-point Likert scale questionnaire was deployed to collect data from four local authorities within Harare Metropolitan Province. The stratified random sampling technique was utilized to define the sample of 347 participants, with the aid of RAOSOFT sample size calculator. SPSS (version 20) software was used for analysing data. The study findings indicate that, inefficient fuel management processes significantly contributed to poor service delivery. Also, the results showed a significant positive correlation between efficient fuel management practices and service delivery. It therefore follows that; enhanced service delivery tends to correlate positively with improved fuel management practices. The results suggest that prioritizing efficient fuel management processes optimizes resource allocation which in turn enhance service delivery performance within local authorities. Consequently, the study recommends the implementation of electronic fuel monitoring systems to streamline fuel management process thereby improving transparency and accountability.

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Publication Details

Journal
The Annals of Social and Behavioural Sciences 
Published
2025-08-22
DOI
https://doi.org/10.63726/asbsj.v6i1.387
Primary Topic
Energy, Environment, and Transportation Policies
Type
article
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article

Examining the Efficiency of Fuel Management on Service Delivery within Local Authorities in Zimbabwe

Marian Tukuta, Maria Tsvere, Tenson Kachilala
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The Annals of Social and Behavioural Sciences 
Energy, Environment, and Transportation Policies
article

Examining the Efficiency of Fuel Management on Service Delivery within Local Authorities in Zimbabwe

Marian Tukuta, Maria Tsvere, Tenson Kachilala
article en

Abstract

The study sought to examine the efficiency of fuel management on service delivery within local authorities in Zimbabwe. A quantitative methodology accompanied by a 5-point Likert scale questionnaire was deployed to collect data from four local authorities within Harare Metropolitan Province. The stratified random sampling technique was utilized to define the sample of 347 participants, with the aid of RAOSOFT sample size calculator. SPSS (version 20) software was used for analysing data. The study findings indicate that, inefficient fuel management processes significantly contributed to poor service delivery. Also, the results showed a significant positive correlation between efficient fuel management practices and service delivery. It therefore follows that; enhanced service delivery tends to correlate positively with improved fuel management practices. The results suggest that prioritizing efficient fuel management processes optimizes resource allocation which in turn enhance service delivery performance within local authorities. Consequently, the study recommends the implementation of electronic fuel monitoring systems to streamline fuel management process thereby improving transparency and accountability.

The Annals of Social and Behavioural Sciences Vol. 6(1)
Chinhoyi University of Technology (ZW)
Openalex Percentile: Top 85%
Energy, Environment, and Transportation Policies
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