Evaluating the Competence of AI Chatbots in Answering Patient-Oriented Frequently Asked Questions on Orthognathic Surgery

AI chatbots vary significantly in their ability to support surgical patient education. While GPT-4 offers superior readability, Gemini provides the most balanced and clinically reliable responses. These findings underscore the importance of context-specific chatbot selection and continuous clinical oversight to ensure safe and ethical AI-driven communication.

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Publication Details

Journal
Healthcare
Published
2025-08-26
DOI
https://doi.org/10.3390/healthcare13172114
Citations
1
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.65
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article

Evaluating the Competence of AI Chatbots in Answering Patient-Oriented Frequently Asked Questions on Orthognathic Surgery

S. Basa, Ezgi Yüceer‐Çetiner, Dilara Kazan, Mobin Nesiri
1 citations
Healthcare
Artificial Intelligence in Healthcare and Education
0.65
article

Evaluating the Competence of AI Chatbots in Answering Patient-Oriented Frequently Asked Questions on Orthognathic Surgery

S. Basa, Ezgi Yüceer‐Çetiner, Dilara Kazan, Mobin Nesiri
article en
1 citations

Abstract

AI chatbots vary significantly in their ability to support surgical patient education. While GPT-4 offers superior readability, Gemini provides the most balanced and clinically reliable responses. These findings underscore the importance of context-specific chatbot selection and continuous clinical oversight to ensure safe and ethical AI-driven communication.

HealthcareVol. 13(17)
Bahçeşehir University (TR)
Openalex Percentile: Top 22%
Artificial Intelligence in Healthcare and Education
0.65
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