Beyond Lectures: The Rise of Intelligent Assistants in Management Learning- a Systematic Literature Review

From traditional chalkboard pedagogy to technology-integrated ecosystems with chatbots, AI tutors, and adaptive learning platforms in learning environments, business and management education has evolved over the last ten and a half years. Using the PRISMA 2020 framework, this study performs a Systematic Literature Review (SLR) of 92 peer-reviewed publications that were published between 2010 and 2025. It distinguishes three main technological waves: AI-powered educational systems, especially chatbots; immersive/microlearning tools; and e-learning platforms. According to the analysis, this digital transformation has changed institutional strategies and instructional roles in addition to improving learner engagement and personalisation. A thorough synthesis and critical road map for the future of business education are provided in this paper.

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Journal
International Research Journal on Advanced Engineering and Management (IRJAEM)
Published
2025-08-26
DOI
https://doi.org/10.47392/irjaem.2025.0432
Primary Topic
AI in Service Interactions
Type
article
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article

Beyond Lectures: The Rise of Intelligent Assistants in Management Learning- a Systematic Literature Review

G.Suvarchala Reddy, S.P. Neehalika Bavya, G. Sheila
International Research Journal on Advanced Engineering and Management (IRJAEM)
AI in Service Interactions
article

Beyond Lectures: The Rise of Intelligent Assistants in Management Learning- a Systematic Literature Review

G.Suvarchala Reddy, S.P. Neehalika Bavya, G. Sheila
article en

Abstract

From traditional chalkboard pedagogy to technology-integrated ecosystems with chatbots, AI tutors, and adaptive learning platforms in learning environments, business and management education has evolved over the last ten and a half years. Using the PRISMA 2020 framework, this study performs a Systematic Literature Review (SLR) of 92 peer-reviewed publications that were published between 2010 and 2025. It distinguishes three main technological waves: AI-powered educational systems, especially chatbots; immersive/microlearning tools; and e-learning platforms. According to the analysis, this digital transformation has changed institutional strategies and instructional roles in addition to improving learner engagement and personalisation. A thorough synthesis and critical road map for the future of business education are provided in this paper.

International Research Journal on Advanced Engineering and Management (IRJAEM)Vol. 3(08)
Vishwamitra Research Institute (US), Centenary College of Louisiana (US)
Openalex Percentile: Top 88%
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Beyond Lectures: The Rise of Intelligent Assistants in Management Learning- a Systematic Literature Review — G.Suvarchala Reddy, S.P. Neehalika Bavya, et al. · International Research Journal on Advanced Engineering and Management (IRJAEM) (2025) | TGRS Research Map | TGRS