Beyond Lectures: The Rise of Intelligent Assistants in Management Learning- a Systematic Literature Review
From traditional chalkboard pedagogy to technology-integrated ecosystems with chatbots, AI tutors, and adaptive learning platforms in learning environments, business and management education has evolved over the last ten and a half years. Using the PRISMA 2020 framework, this study performs a Systematic Literature Review (SLR) of 92 peer-reviewed publications that were published between 2010 and 2025. It distinguishes three main technological waves: AI-powered educational systems, especially chatbots; immersive/microlearning tools; and e-learning platforms. According to the analysis, this digital transformation has changed institutional strategies and instructional roles in addition to improving learner engagement and personalisation. A thorough synthesis and critical road map for the future of business education are provided in this paper.
Authors
- G.Suvarchala Reddy
- S.P. Neehalika Bavya
- G. Sheila
Institutions
- Vishwamitra Research Institute (US)
- Centenary College of Louisiana (US)
Publication Details
- Journal
- International Research Journal on Advanced Engineering and Management (IRJAEM)
- Published
- 2025-08-26
- DOI
- https://doi.org/10.47392/irjaem.2025.0432
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00