Psychological safety and trust as drivers of teachers’ continued use of AI tools in classrooms

Despite AI tools hold significant potential to enhance English language teaching in primary education, their sustained adoption by teachers remains inconsistent. A key gap in current research is the lack of understanding of how psychological factors influence teachers' long-term usage intentions. This study aims to investigate the impact of psychological safety, trust, anxiety, satisfaction, and expectations on primary English teachers' decisions to adopt and continue using AI tools in classrooms. Specifically, this study examines how psychological safety and trust promote continuance intentions, how anxiety particularly regarding technical failures and privacy concerns hinders adoption, and the role of satisfaction and outcome expectations in reinforcing continuance intentions. Additionally, the moderating effect of perceived risk was explored. Findings suggest that psychological safety and trust significantly enhance long-term AI tool usage, whereas anxiety acts as a major barrier. Teacher satisfaction and positive expectations, especially those tied to student learning outcomes, further strengthen adoption intentions. However, perceived risks can weaken these effects if not properly addressed. The study underscores the need for educational technology developers to prioritize teachers' psychological and emotional concerns by ensuring reliable technical support, transparent privacy policies, and risk-mitigation strategies. By fostering trust and reducing anxiety, schools and policymakers can facilitate more effective AI integration, ultimately improving teaching quality and student outcomes. This research contributes both theoretical insights and practical recommendations for advancing AI adoption in primary education.

Authors

Institutions

Publication Details

Journal
Scientific Reports
Published
2025-08-26
DOI
https://doi.org/10.1038/s41598-025-13789-4
Citations
2
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
8.34
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Psychological safety and trust as drivers of teachers’ continued use of AI tools in classrooms

Zhanfeng Wang, Nengsheng Qiu, Lijuan Shen
2 citations
Scientific Reports
Technology Adoption and User Behaviour
8.34
article

Psychological safety and trust as drivers of teachers’ continued use of AI tools in classrooms

Zhanfeng Wang, Nengsheng Qiu, Lijuan Shen
article en
2 citations

Abstract

Despite AI tools hold significant potential to enhance English language teaching in primary education, their sustained adoption by teachers remains inconsistent. A key gap in current research is the lack of understanding of how psychological factors influence teachers' long-term usage intentions. This study aims to investigate the impact of psychological safety, trust, anxiety, satisfaction, and expectations on primary English teachers' decisions to adopt and continue using AI tools in classrooms. Specifically, this study examines how psychological safety and trust promote continuance intentions, how anxiety particularly regarding technical failures and privacy concerns hinders adoption, and the role of satisfaction and outcome expectations in reinforcing continuance intentions. Additionally, the moderating effect of perceived risk was explored. Findings suggest that psychological safety and trust significantly enhance long-term AI tool usage, whereas anxiety acts as a major barrier. Teacher satisfaction and positive expectations, especially those tied to student learning outcomes, further strengthen adoption intentions. However, perceived risks can weaken these effects if not properly addressed. The study underscores the need for educational technology developers to prioritize teachers' psychological and emotional concerns by ensuring reliable technical support, transparent privacy policies, and risk-mitigation strategies. By fostering trust and reducing anxiety, schools and policymakers can facilitate more effective AI integration, ultimately improving teaching quality and student outcomes. This research contributes both theoretical insights and practical recommendations for advancing AI adoption in primary education.

Scientific ReportsVol. 15(1)
Xiamen University of Technology (CN), Wuyi University (CN)
Openalex Percentile: Top 3%
Technology Adoption and User Behaviour
8.34
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.