Virtual Collaborative Analysis: Effects of Two AI Summarizers

Artificial intelligence (AI) is suggested as a support for virtual collaboration. We conducted a between-subjects experiment ( N = 151) to compare two AI summarizers using the Human-Agent Teaming on Intelligence Tasks (HATIT) platform. Participants reviewed study-created documents, with the HATIT AI summarizer providing either an informative or an indicative summary. Dispositional trust in AI influenced learned trust in the AI summarizer and greater trust developed in the informative condition. Compared to the indicative condition, participants in the informative condition also displayed some evidence of faster but less frequent attention to newly arrived teammate information. Problem-solving accuracy was comparable across conditions.