Challenges and Opportunities in Digital Technology Adoption for Government in Indonesia

The adoption of digital technology in government sectors has become a critical aspect of improving public services and governance in Indonesia. However, its implementation faces several challenges, including infrastructure limitations, human resource capabilities, and regulatory issues. This study aims to explore the challenges and opportunities in adopting digital technology within the context of Indonesian governance. Using qualitative research methods, data were gathered through interviews with government officials, policy makers, and technology experts, as well as document analysis. The findings reveal significant barriers, such as uneven technological infrastructure across regions, limited digital literacy among civil servants, and unclear regulatory frameworks. On the other hand, the study also identifies opportunities, including the potential for enhancing citizen engagement, improving service delivery, and promoting transparency in governance. The research concludes that overcoming these challenges requires strategic policy interventions, capacity building, and stronger collaboration between government entities and technology providers.

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Publication Details

Journal
Jurnal Pallangga Praja (JPP)
Published
2024-12-11
DOI
https://doi.org/10.61076/jpp.v6i2.5002
Primary Topic
Local Governance and Development
Type
article
Field-Weighted Citation Impact
0.00
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article

Challenges and Opportunities in Digital Technology Adoption for Government in Indonesia

Indra Dharma Wijaya
Jurnal Pallangga Praja (JPP)
Local Governance and Development
article

Challenges and Opportunities in Digital Technology Adoption for Government in Indonesia

Indra Dharma Wijaya
article en

Abstract

The adoption of digital technology in government sectors has become a critical aspect of improving public services and governance in Indonesia. However, its implementation faces several challenges, including infrastructure limitations, human resource capabilities, and regulatory issues. This study aims to explore the challenges and opportunities in adopting digital technology within the context of Indonesian governance. Using qualitative research methods, data were gathered through interviews with government officials, policy makers, and technology experts, as well as document analysis. The findings reveal significant barriers, such as uneven technological infrastructure across regions, limited digital literacy among civil servants, and unclear regulatory frameworks. On the other hand, the study also identifies opportunities, including the potential for enhancing citizen engagement, improving service delivery, and promoting transparency in governance. The research concludes that overcoming these challenges requires strategic policy interventions, capacity building, and stronger collaboration between government entities and technology providers.

Jurnal Pallangga Praja (JPP)Vol. 6(2)
State University of Malang (ID)
Openalex Percentile: Top 47%
Local Governance and Development
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Challenges and Opportunities in Digital Technology Adoption for Government in Indonesia — Indra Dharma Wijaya · Jurnal Pallangga Praja (JPP) (2024) | TGRS Research Map | TGRS