Predictive analysis of wholesale customer purchases using machine learning models

To forecast future purchases across several product categories—including fresh milk, groceries, frozen foods, detergents, paper, and delicatessen—this study looks at the purchasing patterns of wholesale clients using machine learning models. Support Vector Machines, Generalised Linear Models, and Linear Regression were among the predictive models used. RMSE, MAPE, and R² metrics were used to assess each model's performance and ascertain its correctness. The results show that when it came to forecasting consumer purchases, GLM performed better than other models, including LR, SVM, RT, and ER.

Authors

Publication Details

Journal
Supply Chain Research
Published
2025-08-25
DOI
https://doi.org/10.59429/scr.v2i2.9929
Primary Topic
Customer churn and segmentation
Type
article
Field-Weighted Citation Impact
0.00
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article

Predictive analysis of wholesale customer purchases using machine learning models

Nitin Kumar Mishra, Ranu Ranu, Prerna Jain, RenukS. Namwad
Supply Chain Research
Customer churn and segmentation
article

Predictive analysis of wholesale customer purchases using machine learning models

Nitin Kumar Mishra, Ranu Ranu, Prerna Jain, RenukS. Namwad
article en

Abstract

To forecast future purchases across several product categories—including fresh milk, groceries, frozen foods, detergents, paper, and delicatessen—this study looks at the purchasing patterns of wholesale clients using machine learning models. Support Vector Machines, Generalised Linear Models, and Linear Regression were among the predictive models used. RMSE, MAPE, and R² metrics were used to assess each model's performance and ascertain its correctness. The results show that when it came to forecasting consumer purchases, GLM performed better than other models, including LR, SVM, RT, and ER.

Supply Chain ResearchVol. 2(2)
Openalex Percentile: Top 71%
Customer churn and segmentation
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