Different Methods of Team Adaptation in Response to Uncertainty

Teams operating in high-stakes environments must adapt to various sources of uncertainty, including disruptions from teammates. This study examined how three-member teams operating a simulated UAV manage uncertainty caused by a teammate providing incorrect information. Adopting a mixed-methods approach, we assessed teammate influence and team performance quantitatively using mutual information and identified behavioral strategies from qualitative analysis. Quantitative results did not support our hypotheses, that the confederate navigator would exert less influence during perturbations than during normal segments and that navigator influence would be significantly related to team performance. However, an exploratory analysis revealed that pilots consistently exerted greater influence across all segments, suggesting their central role in coordination. Qualitative results revealed that timely detection, structured communication, and verification behaviors distinguished successful teams. These findings contribute to understanding adaptive teamwork in response to uncertainty and highlight the importance of training interventions for improving team resilience in dynamic environments.

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Publication Details

Journal
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published
2025-08-25
DOI
https://doi.org/10.1177/10711813251369372
Primary Topic
Team Dynamics and Performance
Type
article
Field-Weighted Citation Impact
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article

Different Methods of Team Adaptation in Response to Uncertainty

Jamie C. Gorman, Shiwen Zhou, David Grimm, Rezvan Yousefi et al.
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Team Dynamics and Performance
article

Different Methods of Team Adaptation in Response to Uncertainty

Jamie C. Gorman, Shiwen Zhou, David Grimm, Rezvan Yousefi, Aaron Teo
article en

Abstract

Teams operating in high-stakes environments must adapt to various sources of uncertainty, including disruptions from teammates. This study examined how three-member teams operating a simulated UAV manage uncertainty caused by a teammate providing incorrect information. Adopting a mixed-methods approach, we assessed teammate influence and team performance quantitatively using mutual information and identified behavioral strategies from qualitative analysis. Quantitative results did not support our hypotheses, that the confederate navigator would exert less influence during perturbations than during normal segments and that navigator influence would be significantly related to team performance. However, an exploratory analysis revealed that pilots consistently exerted greater influence across all segments, suggesting their central role in coordination. Qualitative results revealed that timely detection, structured communication, and verification behaviors distinguished successful teams. These findings contribute to understanding adaptive teamwork in response to uncertainty and highlight the importance of training interventions for improving team resilience in dynamic environments.

Proceedings of the Human Factors and Ergonomics Society Annual MeetingVol. 69(1)
Georgia Institute of Technology (US), Mesa Public Schools (US), Arizona State University (US)
Openalex Percentile: Top 74%
Team Dynamics and Performance
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