Enhancing Access and User Engagement through the Implementation of the Library Mobile App

Mobile applications (apps) are prevalent across all sectors, including libraries. Today, libraries are in-creasingly adopting mobile technologies to enhance the delivery of resources and services to smartphone and tablet users (Singh & Madhusudhan, 2023). This article presents a case study of the implementation of the Ex Libris Library Mobile App by the Woodward Library at Austin Peay State University (APSU) to improve access to library resources, enhance service delivery, and promote user interaction. The article discusses the app platform, design features, the app’s benefits, and the various resources and services made available through the app. It also highlights the app promotion strategies, analysis of usage data, and lessons learned from the implementation project. The article aims to offer valuable insights for li-braries looking to implement library mobile apps.

Authors

Publication Details

Journal
The Southeastern Librarian
Published
2025-08-14
DOI
https://doi.org/10.62915/0038-3686.2147
Primary Topic
Mobile and Web Applications
Type
article
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article

Enhancing Access and User Engagement through the Implementation of the Library Mobile App

Kebede H. Wordofa
The Southeastern Librarian
Mobile and Web Applications
article

Enhancing Access and User Engagement through the Implementation of the Library Mobile App

Kebede H. Wordofa
article en

Abstract

Mobile applications (apps) are prevalent across all sectors, including libraries. Today, libraries are in-creasingly adopting mobile technologies to enhance the delivery of resources and services to smartphone and tablet users (Singh & Madhusudhan, 2023). This article presents a case study of the implementation of the Ex Libris Library Mobile App by the Woodward Library at Austin Peay State University (APSU) to improve access to library resources, enhance service delivery, and promote user interaction. The article discusses the app platform, design features, the app’s benefits, and the various resources and services made available through the app. It also highlights the app promotion strategies, analysis of usage data, and lessons learned from the implementation project. The article aims to offer valuable insights for li-braries looking to implement library mobile apps.

The Southeastern LibrarianVol. 73(2)
Industry, innovation and infrastructure
Openalex Percentile: Top 67%
Mobile and Web Applications
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