Dealing with Gen Z in the workplace: insights from the Finance Function

Gen Z is rapidly transforming the workforce, bringing new expectations for inclusivity, technology integration, and mental health support. This study explores how finance leaders can bridge generational gaps and align workplace practices with the unique values of Gen Z. Using the DITTO framework—Diversity, Individualism & Teamwork, Technology, and Organizational Support—the research combines insights from literature with real-world experiences of 67 finance professionals managing Gen Z employees. The findings reveal key areas where the finance function must adapt, such as fostering authentic diversity at senior levels, updating outdated technologies, and creating psychologically safe environments. Gen Z professionals prefer structured independence, where they first contribute individually before engaging in teamwork. Practical solutions include inclusive leadership, agile project models, and mental health initiatives to improve engagement and retention. Unlike broad studies on generational differences, this research focuses specifically on finance, a field known for its hierarchical structures and intense work culture. By merging theory with practitioner insights, the study provides finance leaders with actionable strategies to attract and retain Gen Z talent. The research highlights the importance of adapting workplace structures to meet the needs of this new generation, ensuring a sustainable and engaged finance workforce.