Hospitality Research in Transition: Exploring Its Evolution and Future Research Agenda Through Generative AI

ChatGPT and Gemini are innovative language models that use artificial intelligence (AI) to produce well-structured and coherent texts by analyzing vast amounts of data. Given their functions of systematically analyzing text data and generating ideas, this research aimed to assess the progress, current state, and future trends of hospitality research by utilizing ChatGPT and Gemini. Based on a review of hospitality bibliometric studies and discussions with hospitality researchers, 15 questions were created to conduct prompt-based elicitation with ChatGPT and Gemini. The responses were qualitatively analyzed to identify key themes and insights into the advancement of hospitality research. While some results align with previous bibliometric studies on hospitality, ChatGPT and Gemini provide unique perspectives on the progress and direction of hospitality research.

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Publication Details

Journal
Journal of Smart Tourism
Published
2025-06-29
DOI
https://doi.org/10.1177/27652157251350365
Primary Topic
Diverse Aspects of Tourism Research
Type
article
Field-Weighted Citation Impact
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article

Hospitality Research in Transition: Exploring Its Evolution and Future Research Agenda Through Generative AI

Hakseung Shin
Journal of Smart Tourism
Diverse Aspects of Tourism Research
article

Hospitality Research in Transition: Exploring Its Evolution and Future Research Agenda Through Generative AI

Hakseung Shin
article en

Abstract

ChatGPT and Gemini are innovative language models that use artificial intelligence (AI) to produce well-structured and coherent texts by analyzing vast amounts of data. Given their functions of systematically analyzing text data and generating ideas, this research aimed to assess the progress, current state, and future trends of hospitality research by utilizing ChatGPT and Gemini. Based on a review of hospitality bibliometric studies and discussions with hospitality researchers, 15 questions were created to conduct prompt-based elicitation with ChatGPT and Gemini. The responses were qualitatively analyzed to identify key themes and insights into the advancement of hospitality research. While some results align with previous bibliometric studies on hospitality, ChatGPT and Gemini provide unique perspectives on the progress and direction of hospitality research.

Journal of Smart TourismVol. 5(3)
Hanyang University (KR), Anyang University (KR)
Openalex Percentile: Top 70%
Diverse Aspects of Tourism Research
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