The Influence of Promotion and User Experience on Purchasing Decisions Through Purchase Interest on Bukalapak

This research aims to evaluate the influence of promotion and user experience on purchasing decisions, with purchase interest as a mediating variable, on the e-commerce platform Bukalapak. The focus of the research is to identify the key factors influencing purchase interest and the relationships between variables in influencing purchasing decisions. A quantitative approach was used with a survey method, by distributing questionnaires to 114 respondents in Makassar City who are users of Bukalapak. Data analysis was conducted using SmartPLS with the Partial Least Square (PLS) technique. The results of the study show that promotion and user experience significantly influence purchasing decisions. User experience also significantly affects purchase interest, while the effect of promotion on purchase interest is not significant. Purchase interest has been proven to play an important role in driving purchasing decisions. Additionally, user experience influences purchasing decisions through purchase interest, while promotions do not show a significant effect through purchase interest.

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Publication Details

Journal
RIGGS Journal of Artificial Intelligence and Digital Business
Published
2025-08-16
DOI
https://doi.org/10.31004/riggs.v4i3.2229
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
Field-Weighted Citation Impact
0.00
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article

The Influence of Promotion and User Experience on Purchasing Decisions Through Purchase Interest on Bukalapak

Nurfadillah Nurfadillah, Chalid Imran Musa, Ilham wardhana Haeruddin, Nurul fadilah Aswar et al.
RIGGS Journal of Artificial Intelligence and Digital Business
Consumer Behavior and Marketing Influence
article

The Influence of Promotion and User Experience on Purchasing Decisions Through Purchase Interest on Bukalapak

Nurfadillah Nurfadillah, Chalid Imran Musa, Ilham wardhana Haeruddin, Nurul fadilah Aswar, Anwar Anwar
article en

Abstract

This research aims to evaluate the influence of promotion and user experience on purchasing decisions, with purchase interest as a mediating variable, on the e-commerce platform Bukalapak. The focus of the research is to identify the key factors influencing purchase interest and the relationships between variables in influencing purchasing decisions. A quantitative approach was used with a survey method, by distributing questionnaires to 114 respondents in Makassar City who are users of Bukalapak. Data analysis was conducted using SmartPLS with the Partial Least Square (PLS) technique. The results of the study show that promotion and user experience significantly influence purchasing decisions. User experience also significantly affects purchase interest, while the effect of promotion on purchase interest is not significant. Purchase interest has been proven to play an important role in driving purchasing decisions. Additionally, user experience influences purchasing decisions through purchase interest, while promotions do not show a significant effect through purchase interest.

RIGGS Journal of Artificial Intelligence and Digital BusinessVol. 4(3)
State University of Makassar (ID)
Openalex Percentile: Top 71%
Consumer Behavior and Marketing Influence
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The Influence of Promotion and User Experience on Purchasing Decisions Through Purchase Interest on Bukalapak — Nurfadillah Nurfadillah, Chalid Imran Musa, et al. · RIGGS Journal of Artificial Intelligence and Digital Business (2025) | TGRS Research Map | TGRS