THE EFFECTIVENESS OF OPERATIONAL COST CONTROL IN IMPROVING PROFITABILITY AT PT DUTA FINECLEAN INDONESIA

The researcher conducted an analysis of the effectiveness of operational cost control in an effort to increase net profit at PT Duta Fineclean Indonesia, a company engaged in professional cleaning services such as mattress, sofa, carpet, and vehicle interior cleaning. In this study, the researcher used a descriptive quantitative approach to understand the relationship between operational costs incurred and the net profit earned by the company over a specific period. The researcher collected data from the company’s internal financial reports, which included detailed components of operational costs such as chemical material expenses, labor, transportation, electricity, and marketing costs. Furthermore, the researcher analyzed how changes or control over these cost components influenced the amount of net profit earned each month. The results of the analysis showed that the company successfully increased its net profit consistently after implementing more effective operational cost control strategies. Management actively arranged employee work schedules, optimized the use of chemical materials by formulating its own cleaning solutions, and improved efficiency in transportation and electricity usage. These actions directly reduced operational costs and had a positive impact on increasing profit margins. The researcher concluded that operational cost control plays a vital role in achieving optimal net profit. By implementing well-planned and continuous cost-saving strategies, the company not only improved work efficiency but also strengthened its financial performance. Therefore, the company needs to continuously evaluate its operational cost structure to maintain profit stability and enhance competitiveness in the cleaning services market.