Exploring the Occupational Stigma Narrative of Hospitality Management Trainees: Mechanisms of Action and Paths of Disintegration

This study explores the internal content framework, mechanism and dissolution path of occupational stigma narratives through the analysis of stigma narratives, the integration of resource preservation theoretical models, and the use of thematic templates and hotel online OTA reviews. The methodology of this study mainly adopts narrative in-depth interviews and uses template analysis for data processing. The results of this study show that hospitality management trainers have a distribution of attributes of perceived occupational stigma in four quadrants, two paths for the formation of perceived occupational stigma, and a more systematic mechanism for the elimination of occupational stigma. This study broadens the investigation of occupational stigma in a single static context and explains the relationship between perceived occupational stigma and the paths of its dissolution among hospitality management trainees. It has some fair and practical implications for existing modules in hospitality human resource management such as positive organizational behaviour, organizational culture, training and employee care.