The Evolution of Digital Supply Chains: A Review of Trends, Tools, and Transformation Levers in Retail

The retail business is transforming at lightning speed, powered by technology and shifting consumer behavior.Digital supply chains are a differentiator.This paper provides an overview of the evolution of digital supply chains in retail, scanning trends, tools, and drivers of change from several peer-reviewed articles and industry reports (2010)(2011)(2012)(2013)(2014)(2015)(2016)(2017)(2018)(2019)(2020)(2021)(2022)(2023)(2024)(2025).Studies reveal that only such stores with end-to-end digital strategies realize 15-30% inventory saving, 20-40% fulfillment time reduction, and 25-50% gains in demand forecast accuracy.Those who have 75%+ digital maturity recover from disruption 60% faster and achieve 35% higher customer satisfaction.It is founded on balance among technological capability, organizational innovation, and customer focus.The research concludes that digital maturity contributes meaningfully to resilience and performance, with industry take up recommendations.Instructive advice is provided to researchers and practitioners to inform future research as digital supply chains become an ever-larger part of retail competitiveness.

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Publication Details

Journal
International Journal of Computer Applications
Published
2025-08-20
DOI
https://doi.org/10.5120/ijca2025925612
Primary Topic
Big Data and Business Intelligence
Type
article
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article

The Evolution of Digital Supply Chains: A Review of Trends, Tools, and Transformation Levers in Retail

Lukesh Singla
International Journal of Computer Applications
Big Data and Business Intelligence
article

The Evolution of Digital Supply Chains: A Review of Trends, Tools, and Transformation Levers in Retail

Lukesh Singla
article en

Abstract

The retail business is transforming at lightning speed, powered by technology and shifting consumer behavior.Digital supply chains are a differentiator.This paper provides an overview of the evolution of digital supply chains in retail, scanning trends, tools, and drivers of change from several peer-reviewed articles and industry reports (2010)(2011)(2012)(2013)(2014)(2015)(2016)(2017)(2018)(2019)(2020)(2021)(2022)(2023)(2024)(2025).Studies reveal that only such stores with end-to-end digital strategies realize 15-30% inventory saving, 20-40% fulfillment time reduction, and 25-50% gains in demand forecast accuracy.Those who have 75%+ digital maturity recover from disruption 60% faster and achieve 35% higher customer satisfaction.It is founded on balance among technological capability, organizational innovation, and customer focus.The research concludes that digital maturity contributes meaningfully to resilience and performance, with industry take up recommendations.Instructive advice is provided to researchers and practitioners to inform future research as digital supply chains become an ever-larger part of retail competitiveness.

International Journal of Computer ApplicationsVol. 187(33)
DELL (United States) (US)
Openalex Percentile: Top 64%
Big Data and Business Intelligence
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The Evolution of Digital Supply Chains: A Review of Trends, Tools, and Transformation Levers in Retail — Lukesh Singla · International Journal of Computer Applications (2025) | TGRS Research Map | TGRS