BPM Acadêmico: uma metodologia para modelagem de processos em IES

Introduction: Process modeling involves identifying, analyzing, and proposing improvements to organizational workflows to enhance institutional efficiency and effectiveness. One such application was implemented through the extension project "BPM Acadêmico: mapping and modeling processes," developed at the School of Information Science (ECI) of the Federal University of Minas Gerais (UFMG) between October 2017 and December 2019. Objective: This paper presents the formalization of the BPM Acadêmico methodology, designed within the scope of this project, with the aim of enabling its application in other institutions. Methodology: This is a documentary research study with a qualitative approach, based on the principles of reverse engineering, supported by the 5W2H method and the guidelines of the PMBOK framework. Results: The main outcome is the BPM Acadêmico methodology, structured in seven stages and aligned with project management practices, with strong potential for replication in both public and private institutions. Conclusions: Its modular structure, operational simplicity, and conceptual robustness make the methodology suitable for diverse institutional contexts, particularly those with low maturity in process.

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Published
2025-08-22
DOI
https://doi.org/10.1590/scielopreprints.13036
Primary Topic
Business and Management Studies
Type
article
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article

BPM Acadêmico: uma metodologia para modelagem de processos em IES

Elisângela Cristina Aganette, Benildes Coura Moreira dos Santos Maculan, Mariana Freitas Canielo de Carvalho
Business and Management Studies
article

BPM Acadêmico: uma metodologia para modelagem de processos em IES

Elisângela Cristina Aganette, Benildes Coura Moreira dos Santos Maculan, Mariana Freitas Canielo de Carvalho
article en

Abstract

Introduction: Process modeling involves identifying, analyzing, and proposing improvements to organizational workflows to enhance institutional efficiency and effectiveness. One such application was implemented through the extension project "BPM Acadêmico: mapping and modeling processes," developed at the School of Information Science (ECI) of the Federal University of Minas Gerais (UFMG) between October 2017 and December 2019. Objective: This paper presents the formalization of the BPM Acadêmico methodology, designed within the scope of this project, with the aim of enabling its application in other institutions. Methodology: This is a documentary research study with a qualitative approach, based on the principles of reverse engineering, supported by the 5W2H method and the guidelines of the PMBOK framework. Results: The main outcome is the BPM Acadêmico methodology, structured in seven stages and aligned with project management practices, with strong potential for replication in both public and private institutions. Conclusions: Its modular structure, operational simplicity, and conceptual robustness make the methodology suitable for diverse institutional contexts, particularly those with low maturity in process.

Universidade Federal de Minas Gerais (BR)
Openalex Percentile: Top 79%
Business and Management Studies
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BPM Acadêmico: uma metodologia para modelagem de processos em IES — Elisângela Cristina Aganette, Benildes Coura Moreira dos Santos Maculan, et al. · (2025) | TGRS Research Map | TGRS