The Effect of Mobile Banking Service on the Saving Intentions of Generation Z

Over the last four years, Generation Z has shown little interest in saving. One of the reasons Jakarta's Generation Z has little interest in saving money is a lack of financial understanding. The aim of this research is to investigate, by employing dependent variables, the impact of the quality of Bank HIMBARA's mobile banking services on the saving interest of Generation Z from 2019 to 2023. This study used speed, security, trust, and utility as independent factors. Validity testing, reliability testing, hypothesis testing, and multiple linear regression are the analytical methodologies employed in this study, which used a sample of 130 members of Generation Z who had been using Bank HIMBARA's mobile banking for at least a year between 2019 and 2023.

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Publication Details

Journal
Contemporary Studies in Economic, Finance and Banking.
Published
2025-03-24
DOI
https://doi.org/10.21776/csefb.2025.04.1.14
Primary Topic
Health, Technology, Consumer Behavior
Type
article
Field-Weighted Citation Impact
0.00
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article

The Effect of Mobile Banking Service on the Saving Intentions of Generation Z

Faishal Fadli, Syifa Nadhira Maharani
Contemporary Studies in Economic, Finance and Banking.
Health, Technology, Consumer Behavior
article

The Effect of Mobile Banking Service on the Saving Intentions of Generation Z

Faishal Fadli, Syifa Nadhira Maharani
article en

Abstract

Over the last four years, Generation Z has shown little interest in saving. One of the reasons Jakarta's Generation Z has little interest in saving money is a lack of financial understanding. The aim of this research is to investigate, by employing dependent variables, the impact of the quality of Bank HIMBARA's mobile banking services on the saving interest of Generation Z from 2019 to 2023. This study used speed, security, trust, and utility as independent factors. Validity testing, reliability testing, hypothesis testing, and multiple linear regression are the analytical methodologies employed in this study, which used a sample of 130 members of Generation Z who had been using Bank HIMBARA's mobile banking for at least a year between 2019 and 2023.

Contemporary Studies in Economic, Finance and Banking.Vol. 4(1)
University of Brawijaya (ID)
Openalex Percentile: Top 75%
Health, Technology, Consumer Behavior
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