Integrated Model of Organizational Resilience: A Multi-Level System Dynamics Approach

Modern organizations operate in complex and dynamic environments where the ability to be resilient against disruptions is critical to organizational health and sustainability. Organizational Resilience (OR) describes an organization's capability to prepare for, respond to, and learn from disruptive events. Although OR has been increasingly studied in a variety of contexts, relatively few studies consider models of OR that integrate insights from related dimensions of resilience within organizations such as employee, leadership and team resilience. Further, there is a lack of commonly accepted constructs for assessing resilience capabilities and more work is needed to investigate the dynamic nature of building resilience capabilities over time. This study extends previous research that applied multi-level causal loop modeling to develop an integrated model of OR that describes the factors that affect the development of OR capabilities at both individual and aggregate levels. This paper explores potential stock-and-flow mechanisms based on the casual model and proposes an initial multi-level system dynamics model. The resulting model provides an approach for quantitatively investigating strategies for building resilience capabilities in organizations.