The Factors Influencing The Intention To Use E-Wallet Among Students

E-wallets have become an essential component of modern financial transactions, offering users a convenient and secure method of conducting payments in both online and physical settings. This digital payment platform allows individuals to perform financial transactions through electronic devices, reflecting a global shift away from traditional cash-based transactions. Despite their growing popularity, several challenges, such as accessibility issues and security concerns, continue to hinder their widespread adoption, especially among young adults. This study aims to examine the factors influencing the intention to use e-wallets among students at UiTM Puncak Alam. Guided by the Technology Acceptance Model (TAM), the research investigates eight key factors: perceived ease of use, social influence, perceived risk, perceived usefulness, facilitating conditions, reward, perceived security, and attitude. Understanding these factors is crucial, as students represent a tech-savvy demographic likely to embrace digital payment technologies. The findings of this study are expected to provide meaningful insights for e-wallet providers, policymakers, and educational institutions by identifying key drivers that encourage or hinder e-wallet adoption. Additionally, the study highlights the importance of creating user-friendly, secure, and rewarding digital payment experiences to increase adoption rates. Ultimately, this research supports the broader effort of promoting digital financial literacy and fostering the growth of a cashless society, particularly among younger generations.

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Publication Details

Journal
Information Management and Business Review
Published
2025-08-10
DOI
https://doi.org/10.22610/imbr.v17i2(i)s.4610
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

The Factors Influencing The Intention To Use E-Wallet Among Students

Nasiroh Omar, Sharifah Fazirah Syed Ahmad, Maliza Delima Kamarul Zaman, Muna Wadhiha Mohd Fauzi
Information Management and Business Review
Technology Adoption and User Behaviour
article

The Factors Influencing The Intention To Use E-Wallet Among Students

Nasiroh Omar, Sharifah Fazirah Syed Ahmad, Maliza Delima Kamarul Zaman, Muna Wadhiha Mohd Fauzi
article en

Abstract

E-wallets have become an essential component of modern financial transactions, offering users a convenient and secure method of conducting payments in both online and physical settings. This digital payment platform allows individuals to perform financial transactions through electronic devices, reflecting a global shift away from traditional cash-based transactions. Despite their growing popularity, several challenges, such as accessibility issues and security concerns, continue to hinder their widespread adoption, especially among young adults. This study aims to examine the factors influencing the intention to use e-wallets among students at UiTM Puncak Alam. Guided by the Technology Acceptance Model (TAM), the research investigates eight key factors: perceived ease of use, social influence, perceived risk, perceived usefulness, facilitating conditions, reward, perceived security, and attitude. Understanding these factors is crucial, as students represent a tech-savvy demographic likely to embrace digital payment technologies. The findings of this study are expected to provide meaningful insights for e-wallet providers, policymakers, and educational institutions by identifying key drivers that encourage or hinder e-wallet adoption. Additionally, the study highlights the importance of creating user-friendly, secure, and rewarding digital payment experiences to increase adoption rates. Ultimately, this research supports the broader effort of promoting digital financial literacy and fostering the growth of a cashless society, particularly among younger generations.

Information Management and Business ReviewVol. 17(2(I)S)
Universiti Teknologi MARA System (MY), Universiti Teknologi MARA (MY)
Openalex Percentile: Top 79%
Technology Adoption and User Behaviour
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