Study on Evaluating the User Satisfaction of Ro E-Invoice Implementation: A Re-analysis Using Modified Constructs

Digitalization is a transformative process with significant implications for the economic field, characterized by rapid evolution and the ability to reshape commercial interactions and public sector involvement. This evolution requires a reconfiguration of organizational processes and the strategic implementation of digital technologies, in critical activities such as real-time data transmission and analysis, processing of large volumes of data and the development of value-added public services that improve the business ecosystem in general. E-invoicing, or electronic invoicing, is a digital method of issuing and processing invoices that is increasingly being adopted across various sectors and countries, offering numerous benefits over traditional paper-based invoice systems, and enhancing business efficiency, sustainability, and compliance. JEL Codes: Keywords: electronic services, e-Invoice implementation, information system success, user satisfaction

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Publication Details

Journal
Global Conference on Business and Social Sciences Proceeding
Published
2025-08-20
DOI
https://doi.org/10.35609/gcbssproceeding.2025.1(106)
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
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article

Study on Evaluating the User Satisfaction of Ro E-Invoice Implementation: A Re-analysis Using Modified Constructs

Irina Severin, Nicoleta Lupu
Global Conference on Business and Social Sciences Proceeding
Technology Adoption and User Behaviour
article

Study on Evaluating the User Satisfaction of Ro E-Invoice Implementation: A Re-analysis Using Modified Constructs

Irina Severin, Nicoleta Lupu
article en

Abstract

Digitalization is a transformative process with significant implications for the economic field, characterized by rapid evolution and the ability to reshape commercial interactions and public sector involvement. This evolution requires a reconfiguration of organizational processes and the strategic implementation of digital technologies, in critical activities such as real-time data transmission and analysis, processing of large volumes of data and the development of value-added public services that improve the business ecosystem in general. E-invoicing, or electronic invoicing, is a digital method of issuing and processing invoices that is increasingly being adopted across various sectors and countries, offering numerous benefits over traditional paper-based invoice systems, and enhancing business efficiency, sustainability, and compliance. JEL Codes: Keywords: electronic services, e-Invoice implementation, information system success, user satisfaction

Global Conference on Business and Social Sciences ProceedingVol. 17(1)
Universitatea Națională de Știință și Tehnologie Politehnica București (RO)
Openalex Percentile: Top 79%
Technology Adoption and User Behaviour
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