Optimizing The Selection Of Best Employees Using The Saw Method

In the competitive culinary industry, particularly within the café sector, maintaining high service quality and operational efficiency is essential for business sustainability. Employee performance significantly influences both productivity and customer satisfaction, making an effective performance assessment system vital for fostering motivation and consistency among staff. This study implements a Decision Support System (DSS) based on the Simple Additive Weighting (SAW) method to evaluate employees across key criteria, such as attendance, daily performance, attitude, and teamwork. By applying the SAW method, the DSS enables a straightforward, objective, and data-driven approach to identifying top-performing employees, thus assisting management in recognizing outstanding contributions and boosting overall team motivation. The goal of this research is to ensure that the system can be easily implemented in the café environment and has a substantial impact on improving both employee performance and morale, contributing to enhanced service quality and operational success.

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Publication Details

Journal
Jurnal Sains Informatika Terapan
Published
2024-11-10
DOI
https://doi.org/10.62357/jsit.v3i3.425
Primary Topic
Scheduling and Timetabling Solutions
Type
article
Field-Weighted Citation Impact
0.00
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article

Optimizing The Selection Of Best Employees Using The Saw Method

Jonathan Wijaya, Eka Lia Febrianti, Frenky Winston, Iza Netrysa et al.
Jurnal Sains Informatika Terapan
Scheduling and Timetabling Solutions
article

Optimizing The Selection Of Best Employees Using The Saw Method

Jonathan Wijaya, Eka Lia Febrianti, Frenky Winston, Iza Netrysa, Felix Fernando
article en

Abstract

In the competitive culinary industry, particularly within the café sector, maintaining high service quality and operational efficiency is essential for business sustainability. Employee performance significantly influences both productivity and customer satisfaction, making an effective performance assessment system vital for fostering motivation and consistency among staff. This study implements a Decision Support System (DSS) based on the Simple Additive Weighting (SAW) method to evaluate employees across key criteria, such as attendance, daily performance, attitude, and teamwork. By applying the SAW method, the DSS enables a straightforward, objective, and data-driven approach to identifying top-performing employees, thus assisting management in recognizing outstanding contributions and boosting overall team motivation. The goal of this research is to ensure that the system can be easily implemented in the café environment and has a substantial impact on improving both employee performance and morale, contributing to enhanced service quality and operational success.

Jurnal Sains Informatika TerapanVol. 3(3)
Universal University (RU)
Openalex Percentile: Top 64%
Scheduling and Timetabling Solutions
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